Out-of-warranty service – We repair laptops outside the manufacturer's warranty period. If your device is still under warranty, we recommend contacting the brand's authorised service centre. We use only original or certified spare parts.
How it works
From submission to repair in 6 steps
Track the entire process online – from device intake to collection.
STEP 01
Submit case
Fill in the online form with a problem description and photos
STEP 02
Drop-off / pickup
Drop it off in person or we'll arrange a courier pickup
STEP 03
Diagnosis
A technician inspects the device and reports within 24 hours
STEP 04
Deposit & part
Deposit for the part, ordering and booking a repair slot
STEP 05
Repair
We repair your device on the agreed date
STEP 06
Feedback
Rate our work after collecting your device
Why choose us
Service you can rely on
Transparent pricing, quality parts and real-time repair tracking.
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Free diagnosis
When you book a repair, diagnosis is free of charge. Standalone diagnosis costs 550 CZK, a quick repair under 30 minutes costs 690 CZK, both incl. VAT.
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Original parts
We use only original or certified replacement parts.
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Online tracking
Track your repair status in real time and chat directly with your technician.
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Home pickup or same-day service
No need to travel – free device pickup directly from your home is available. Need it done as soon as possible? Bring it in person – for some faults same-day service is possible.
Free pickup or personal drop-off
Delivery
We will pick up your device for free, or you can bring it directly to our service centre.
Personal drop-off and pickup
free
Donská 1554/12, Prague 10 · Mon–Fri 9:00–15:00
Device collection from your address
free within Prague
Mon–Fri 9:00–15:00 · Order it when submitting your case.
Return of the repaired device within Prague
90 CZK incl. VAT
Courier shipping outside Prague
150 CZK incl. VAT
Clear prices, no hidden fees
Price list
You know the cost upfront – we always confirm the price with you before any work begins.
Notebook diagnostics*
550 CZK incl. VAT
Service work (up to 30 min)
690 CZK incl. VAT
Other repairs
based on scope
* Diagnostics is free when you have the repair done by us. The exact price is always confirmed after diagnostics, before work begins.
Got a broken laptop?
Submit a case online in 2 minutes. We'll get back to you within 24 hours.